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About

WHO AM I ?

FEL-EEE-CEE-UH

By day I am the CEO of a virtual call center company (yep, I work from home and I LOVE IT). By night I am a seamstress and student of psychology. I am great with anything that allows me to be creative and express my inner artist. I have a love for wine, great food, coffee, travel, art and theater. I have a passion for style, scented candles, technology and DIY projects. Green things make me smile (except reptiles, amphibians and insects). I love volunteering in my community. I am guilty of binge watching Netflix & Hulu. Spotify...I love you too. What am I doing this weekend? Something DOPE!

Hire Me

EDUCATION

LEARNING

2018

Psychology

Fort Worth, TX

2016

Business Human Resources

Dallas, TX

2009

Business Marketing

Dallas, Texas

EXPERIENCE

INVOLVEMENT

2015

May 2003 To May

Founder, CEO – Sphynx Marketing & Promotion

Dallas, TX

Extensive  recruiting, on-boarding and management of over 1600 contractual event & promotional staff, fashion models, musicians, and entertainers.

Now

Mar 2011 to

CEO, OneCall Contact Center, LLC

Fort Worth

Oversee virtual call center operations  Develop, facilitate and manage training and mentoring programs. Design and develop online resource and recruitment tools for recruiters

Now

Sept 1994 to

Seamstress/Dressmaker, SeamstressFelicia.com

Fort Worth

Professional seamstress, specializing in women’s and children’s clothing. Creating custom pieces specifically for the style and personality of the client.

PROFILE

MY BRANDS

In 2014 I decided to work from home full time as a virtual call center agent and help others do the same. That same year I launched OneCall Contact Center, LLC - The IBO & CSP Hub. In other news...I have practiced apparel construction and design since age 14. I enjoy sewing special pieces for a very select, hand chosen clientele. I am Seamstress Felicia.

MY LIFE

Day In & Day Out

Happy New Year 2019!

Happy New Year 2019!

Leaving a difficult year and embracing 2019.

read more

GET IN TOUCH

CONTACT ME

HOW CAN I HELP YOU ?

Address

Fort Worth, Texas 76102

MY LIKES, Creative Side & HOBBIES

ME IN A NUTSHELL

ServiceServiceServiceService
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Sewing & Crafts

I have been a seamstress since age 14.

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I BLEED GREEN!

Proud troop leader mom and service unit manager G.I.R.L!

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Coffee Breaks

The Aroma. The Taste. The Conversation. The Vibes.

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Web Design

I really LOVE technology. Designing client sites is cool and a lot of fun!

Clients

Happy Clients

Clients

Project Done

Clients

Kudos Won

I am also the CEO of OneCall Contact Center, LLC

Virtual Call Center Services I Outsource

Chat Support
Email Support
Technical Support
Phone Support

Recent Call Center Support PARTNERS

WORKED WITH

The boutique is under construction. Please check back soon or send an estimate request for custom orders. Dismiss